Support

Need help with Doodlebee? Email us at blueflamegames@proton.me and we'll respond within 48 hours.

Frequently Asked Questions

What devices does Doodlebee support?

iPhone and iPad with iOS 26 or later. The app is in English. The optional story helper needs a device that supports Apple Intelligence; coloring, drawing, animation, storybooks and music work on every supported device, offline.

How do I unlock everything, restore a purchase or manage a subscription?

New families unlock everything with a single one-time purchase, “Unlock Everything”, which works with Family Sharing. To restore it on another device, open the Parent Dashboard, tap Doodlebee Premium, then Restore Purchases. If you subscribed in an earlier version, your subscription keeps working and can be restored the same way; manage or cancel it in your device’s Settings > [your name] > Subscriptions.

Is my child's data safe?

Yes. Everything anyone creates stays on your device. There are no accounts, no cloud storage, no ads and no tracking, and a parental gate protects purchases, sharing and settings.

How do I delete my child's data?

Delete profiles and creations within the app, or uninstall the app to remove everything.

How do I contact support?

Email blueflamegames@proton.me.